Module 1: Self Development & Personal Organisation (the importance of managing yourself before you can manage others)
What’s in it?- Taking responsibility for our own development
- Setting personal goals and action plans
- Planning and prioritising
- Managing time
How is it helpful?
A manager’s development starts with self awareness and a focus on self development. The change in role from doer to manager of doers is a substantial one and can only be built successfully on the appropriate personal foundations.
Module 2: Management and Leadership (the difference between the two and the concept of getting things done through others)
What’s in it?
- The difference between managing and leading
- How to gain respect from team members and ensure their willing support
- Task, Team and Individual Needs explained, and the importance of fulfilling those needs
- The common personality traits of leaders explored, together with guidance on how to overcome perceived weaknesses
How is it helpful?
A leader with great ideas but without the support of the team is not a leader because the team will not follow. In these circumstances team members usually only do the minimum necessary for their leader. They are unlikely to show initiative, give positive support or work toward success. This module shows how respect can be gained and maintained.
Module 3: Essentials of Communication (alternative communication styles and their impact on the performance of others)
What’s in it?
- Achieving clarity by using clear messages and gaining feedback
- Understanding assertive behaviour as opposed to passive and aggressive behaviour
- How to use body language and assertiveness to strengthen communication and deal with difficult situations
- How to confront unsatisfactory performance assertively
How is it helpful?
To use leadership skills effectively managers need to display clear assertive communication. This module shows how understanding and co-operation can be encouraged through the manager’s style and skill in communication.
Module 4: Responsibility for Performance: how management performance is judged and an introduction to targeting, monitoring and measurement.
What’s in it?
- The importance of setting standards for both quality and quantity of work performed
- How to monitor those standards
- The importance of regular performance reviews and how to conduct them
How is it helpful?
Success as a leader depends on the performance of team members. Building on the lessons from previous modules, we focus on how to drive improving performance.
What next?
Programme costs is £695 plus VAT. To enrol or enquire further contact Blue Water Support Services on 01423 536195.
