In the cut and thrust of a business day it is easy to overlook the significance of considered Performance Management and its true value to company success. Recognising untapped potential within their chain of 330 pharmacies Rowlands, the fourth largest pharmacist in the UK, wanted to develop the abilities of 20 key personnel.

Client:
SCA Hygiene plc
Success measure:
Achieved monthly budget of production tonnage for the first time ever, despite machine maintenance shut down.
"…definitely succeeded in getting through to people and delivering results in terms of their management performance and output. Practice not theory."
Training Manager, SCA Hygiene Products
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