Performance management is changing the way that effective business works and provide key measures of success. Through examining end to end processes and measuring progress towards outcomes rather than individual activities or unrelated targets, the regime seeks to provide business managers and leaders with the flexibility to identify and mitigate risks for the organisation and to direct their resources where they are most effective. Essential analysis skills are therefore vital in achieving the outcome targets; increasing productivity and delivery; and maintaining competitive advantage. This 4 day professional development event provides foundation skills in analysis for those with a critical role to play in measuring and assessing progress; and in achieving, and maintaining the highest levels of performance.
Key Objectives
On the successful completion of the course, delegates will be able to:
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review and define the potential value of data sources and data evaluation in business analyses
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place into context performance indicators and management information
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apply the skills, and generate the products of the business analysis
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apply performance management solutions through improved numeracy and a better understanding of statistics: converting performance data into comprehensible messages
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organising, summarising and presenting data
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engage in metacognition (evaluation, interpretation and sampling)
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undertake inference development and decision making
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recognise and adjust for bias and skew in analysis
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be creative and innovative – 'putting the data to work'.
